Frequently Asked

Choose a book, select your format, and click Create Now. You will enter the StoryD editor where you can upload photos, arrange your pages, preview the final book, and proceed to cart when everything looks right.

You can customise photos, text, placement, page order, cover details, and several design elements inside the editor. Our templates give you a polished starting point while still allowing you to make the book feel personal.

Book sizes depend on the product you choose. Each product page lists the available dimensions and page options before you start designing.

Because each book is printed with care, production and dispatch timelines can vary by product and destination. You will see available shipping options and estimated delivery costs at checkout.

Yes, StoryD supports international shipping where service is available. Shipping options, delivery estimates, duties, and taxes may vary depending on your destination.

You can contact our team through the live chat on the site or through the contact options in your account. Share your order number if your question is about an existing purchase.

Please contact us as soon as possible with your order number and clear photos of the issue. We will review the case and help arrange the right resolution.

Keep the packaging and take photos of the damage, including the shipping box and affected book. Send them to our support team with your order number so we can investigate quickly.

Printed colour can look slightly different from a bright phone or computer screen. For best results, upload high-resolution images with good lighting and avoid screenshots or compressed files where possible.